💰 Repair Cost Guide | Before calling a repair company

💰 Repair Cost Guide · GUIDE 03

Before calling a repair company,
know just this and no overcharge

₩20,000 vs ₩120,000 for the same job. What makes the difference isn't skill.

✍️ PanSol Team|📅 2025|⏱ 8 min read|💰 Savings guaranteed

3×

Max price gap for the same job

67%

Have been overcharged (survey)

3

Things to check before calling

📖 Reconstructed from a true story

Office worker Mr. Lee (35) endured a dripping bathroom faucet for a month before finally calling a company. The first company quoted ₩120,000. They said "the part is discontinued and the work is complex." It felt expensive, but he almost signed, thinking they're the experts.

Just uneasy, he called a second company. ₩28,000. 15 minutes of work. Turns out it was a regular washer replacement. Discontinued part? A lie.

Mr. Lee was lucky. Because he made a second call. Many people sign right away with the first company. Because they're urgent, uninformed, and didn't compare.

Repair overcharging isn't a matter of skill.
It's a matter of information.

Know it, and you'll never be taken

· · ·

Check just these 3 things before you call

1

Don't ask the price first — describe the symptom

If you ask "how much to replace a faucet?" the company quotes high. But if you ask "the faucet is dripping — what's usually the problem?" you can check the company's skill and honesty at once. A good company answers: "Usually a washer issue. Simple." A bad one answers: "I'd have to see it in person."

💡 TipDescribing the symptom first leaves less room to inflate. Sending a photo is even more accurate.

2

Ask the dispatch fee first — then confirm "is it all-inclusive?"

Many companies lure you with a low dispatch fee, then stack it up after arriving with "labor extra" and "parts extra." When calling, always ask: "Are there any costs beyond the dispatch fee? Including labor, parts, and night rates, roughly how much total?"

💡 TipAsk "what's the total" and an overcharging company will hedge. That's the signal.

3

Call at least 2 places — 5 minutes saves ₩300,000

Even if it's a hassle, just making a habit of calling two places can cut repair costs by 35% on average. Don't tell the second company the first's price. You only learn the true market price by getting each quote independently.

💡 TipOn PanSol, one request lets you compare estimated quotes from several partners.

· · ·

Ask it like this when you call a company

You can use the questions below as-is. Copy and use them.

📞 Phone script — copy and use

❓"The bathroom faucet keeps dripping — what's usually the problem?"→ A specific answer means a skilled company. Vague? Be suspicious.

❓"Including the dispatch fee, roughly how much total do you expect?"→ If they only repeat "I have to see it," there's a high chance of overcharging after the visit.

❓"Could you check in advance if I send a photo?"→ A company that analyzes photos is trustworthy. If they refuse, approach cautiously.

❓"Can I get a written estimate before the work?"→ A good company says "yes." A bad one says "depends on the scale."

· · ·

The same job, this much difference

❌ Overcharging company

₩120k

Faucet washer replacement

VS

✅ Fair price

₩28k

Same job · done in 15 min

4.3× difference · based on a real case

Service	Overcharge price	Fair price	Gap
🔧 Faucet washer replacement	₩80k~150k	₩20k~40k	3~4×
❄️ AC cleaning (1 unit)	₩150k~200k	₩50k~80k	2~3×
🔥 Boiler fuse replacement	₩100k~150k	₩30k~50k	2~3×
⚡ Outlet replacement (1)	₩50k~80k	₩15k~30k	2~3×
🔐 Door-lock battery swap	₩30k~50k	DIY possible	Total overcharge

· · ·

Hang up on a company like this

🚨 7 signs of an overcharging company

• 🔴Only repeats "I have to see it" and absolutely won't give an estimate
• 🔴Problems suddenly multiply after arriving — "this needs fixing too, and that..."
• 🔴Demands cash — "I'll knock a bit off for cash" (a tax-dodge signal)
• 🔴No receipt — reluctant when you ask for one
• 🔴No cost disclosed before work — shoves the bill at you after it's done
• 🔴Discontinued excuse — "this part is discontinued and hard to get" (usually false)
• 🔴Pressure to decide now — "if you don't do it today, it'll cost more later"

A good company differs like this

✅ 7 traits of a trustworthy company

• 💚Hears the symptom by phone and gives the likely cause and price first
• 💚Suggests confirming the estimate before work first. "If this price is okay, I'll start"
• 💚If you send a photo, analyzes it before the visit
• 💚Tells you the receipt and warranty period upfront
• 💚Doesn't push unnecessary extra work
• 💚Naturally accepts card payment
• 💚Tells you aftercare tips after the work

· · ·

Conclusion — uninformed, you get taken; informed, you block it

Repair overcharging isn't only a bad-company problem. It's also a structure created by customers who call without information. Having read this today, you're already different.

Before making that one call, remember just 3 things.

1️⃣ Symptom first, price later
2️⃣ Ask on a total basis
3️⃣ Compare at least 2 places

And with PanSol, this process is automatic. Upload one photo and AI analyzes it, then connects the nearest partner with a transparent estimate. No comparing, no haggling.

📌 The price info in this post is based on PanSol real-transaction data and public sources. Actual prices may vary by region, time, and difficulty.

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